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Parent/Guardian Portal FAQ

Below you will find some commonly-asked questions and the corresponding answers. While logged into the Parent/Guardian Portal, you may also find answers by selecting the question mark (?) at the top of your screen. Please check back for updates.

 

PowerSchool is the student information system that the Sunrise uses to manage information such as grades, attendance, demographics, courses, etc. Since PowerSchool is web-based, some of this information can easily and safely be shared with parents and students via an online portal.
Yes, you can access the Portal from any web browser on a computer, tablet, or phone.
Yes! The PowerSchool Parent Portal App is currently available in Apple / Google Play stores. However, it has limited functionality and does not allow for feature customization. To ensure the best possible user experience, we  recommend that mobile users access the Sunrise Parent Portal through the login on this web page.
Yes! Any child you have attending Sunrise will appear in the Portal as long as you have provided the same email address for each child.
If you forget your login information, click the Forgot Username / Password link on the login page to reset your password.  Note that the email address you have registered at your school is your username!
No. Your login information will not be provided over the phone for security reasons. This must be completed through the online login / password recovery process on the Portal.
Almost any computer with an Internet connection can access Parent Portal. It is recommended that you use a newer Internet browser. The Parent Portal is also viewable on mobile devices. However, Sunrise is unable to provide support to Parents accessing the Portal due to limit support staff. Ask your kids to help you!!
Yes. When you are finished using the portal, please logout or shut down your computer.  This is considered best practice to ensure information remains private, and protects against unauthorized access.
Yes. The Parent Portal is hosted through PowerSchool, our secure student information system. Your child’s records can only be accessed by authorized school officials, and those with whom you share your password. Sunrise and PowerSchool use industry standard best practices to protect your family's information.
Yes, as long as each parent/guardian has a unique email address, additional Parent Access Accounts are created.
If the CFS agency (worker) completes the CFS Consent Sign-Off form and agrees to give access, a parent portal will be set up for you. To speed up the process, please contact your worker and ask them to contact Sunrise Student Support Services at 204-268-6500.
You will have access to view assignments and grades for students in Grades 9-12 and in the future report cards for all grades.
  • First, check to ensure that your Internet service is working properly.
  • Next, validate that you are using the correct ID, password and URL: https://sunrisesd.powerschool.com/public/
  • If you are still unable to connect, please contact the school office.
For all Parent Portal support questions, please contact the school office.
Please contact the school office. You will be required to verify your identity for the purpose of account closure.